Railways to Refund for AC Failures and Power Outages

News Desk

ISLAMABAD: Pakistan Railways has announced a new policy to refund passengers who experience additional charges due to air conditioning failures or power plant outages on trains.

This decision aims to address growing concerns over passenger comfort and service reliability.

The announcement was made during a press conference by the Minister for Railways, who emphasized the government’s commitment to improving travel conditions.

“We understand the inconvenience caused to our passengers and are taking steps to ensure they are compensated fairly,” the minister stated.

The policy will be implemented immediately, allowing affected passengers to claim refunds for any extra fares incurred.

This initiative is expected to enhance the overall travel experience for citizens, particularly as the summer months approach when air conditioning is crucial.

It also reflects the government’s broader strategy to modernize Pakistan Railways and restore public confidence in its services amid ongoing operational challenges.

Looking ahead, Pakistan Railways plans to conduct a thorough review of its infrastructure and service protocols.

Further announcements regarding improvements and additional passenger rights are anticipated in the coming weeks, as the ministry seeks to bolster its reputation and operational efficiency.