ICT Police Launches 24/7 WeChat Help Desk for Chinese

APP

Islamabad: The Islamabad Capital Territory (ICT) Police’s Safe City Directorate has fully activated a dedicated WeChat communication service for Chinese nationals, providing round-the-clock (24/7) access to the Command and Control Center for assistance, reporting, and security-related support.

A police spokesperson told APP on Thursday that the Safe City Chinese Security Desk, operating 24/7 within the Command and Control Center, continuously monitors activities and responds to queries from Chinese residents living and working in Islamabad.

The spokesperson said the newly activated WeChat help desk allows Chinese nationals to seek assistance without making a phone call. Through the platform, users can send messages, report suspicious activity, share complaints, or request help — and receive immediate responses from the Safe City monitoring team.

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He added that the service is quick, secure, and user-friendly, offering direct real-time access to police support.

According to the Safe City Directorate, Chinese nationals can use the WeChat desk for a wide range of services, including emergency assistance, verification support, safety guidance, and reporting suspicious persons or activities.

The spokesperson emphasized that ICT Police remain committed to providing modern, technology-driven safety solutions for foreign nationals, particularly the Chinese community contributing to Islamabad’s development and economic projects. He urged all Chinese nationals to reach out without hesitation whenever they require police assistance.

For emergencies, Chinese citizens have been advised to contact:

Pukar-15

One-Info App

Safe City’s dedicated WeChat account