How Does RWMC Helpline 1139 Ensures Resolution of Citizen Complaints?

News Desk 

Rawalpindi: The Rawalpindi Waste Management Company (RWMC) on Sunday continued its cleanliness drive despite rains and deputed additional sanitary workers to clean and dredge major drains to avoid urban flooding. 

According to the RWMC spokesman, the RWMC carried out the cleaning of nullahs and choked drains during continued rainfall over the last two days to ensure sanitation in several city areas. 

He said that additional staff had been assigned duties in three shifts to ensure cleanliness around the clock so that some sanitation-related problems could not become hurdles in the smooth flow of water. 

He informed me that RWMC workers removed hundreds of tons of waste in the Rawalpindi city areas while drains blocked during the rain had been opened immediately to have no problem with drainage in the city. 

 He said that complaints received on social media platforms were also being addressed promptly. Meanwhile, the RWMC completed its special cleanliness operation devised for Eid days in the entire district and was also making all-out efforts to keep the hill station, Murree, clear for tourists. 

He added that all graveyards, parks, and recreational places in Rawalpindi and its tehsils had been cleared while waste had been lifted from all the surrounding areas of masjids, and lime powder had also been sprinkled around all masjids, Eidgahas, and public places during Eid days.

In case of any complaint, citizens were asked to register their complaints on helpline number 1139, which would be rectified immediately, he added.

RWMC has appealed to the citizens not to throw garbage and plastic bags in nullahs and drains, which cause blockades, adding that RWMC would utilize all resources to keep the city environment friendly.