Hassle-Free Customer Service: Ufone 4G Launched WhatsApp Service

News Desk

Islamabad: Ufone 4G, the leading mobile company in Pakistan, has launched WhatsApp Chatbot to augment interactions with millions of customers, powered by popular cloud communication platform E.Ocean.

Customers can now send a WhatsApp message to 03311333100 to rapidly access a variety of telecom services and have an improved digital experience. Customers now have the option to select their chosen language from a menu in Urdu or English with the launch of the powerful WhatsApp chatbot, making it simple for them to access a variety of services around-the-clock.

This service covers all of your needs, including post-paid bill management, getting new Ufone SIMs, topping up accounts with debit or credit cards, renewing balances, subscribing to super cards, internet bundles, and VAS bundles, checking account status, contacting customer support, getting tax certificates, and signing up for roaming bundles.

Ufone 4G Chief Marketing Officer Syed Atif Raza said, “Our first objective is making our customers’ lives convenient; therefore, we always look for new chances to implement the newest technology that will not only assist digitalize our processes but also make our customers’ lives hassle-free.”

Atif Raza stated that our customers will receive seamless services and quick responses to their questions and complaints with the successful launch of our WhatsApp service. They will enjoy a more simplified, convenient, and enjoyable experience.

“Being a company that values its clients and sets a high priority on addressing those demands, Ufone 4G takes great satisfaction in this,” he added.

E.Ocean Chief Executive Officer (CEO)Syed Aamir Jafri mentioned that it is essential for companies to accelerate digital transformation to remain competitive and enhance customer experience.

By launching WhatsApp chatbot services for its subscribers, Ufone is not only boosting the organisations productivity but also setting the latest trends in customer communication, Jafri added.