BRT Faces Challenges, Vulnerable Passengers Struggle

Fakhar-e-Alam

Peshawar: The Peshawar Bus Rapid Transit (BRT) system is grappling with a shortage of buses, exacerbating the difficulties faced by passengers, particularly those with disabilities and women. Amid these challenges, the BRT faces annual losses amounting to Rs. 3.2 billion.

The scrapping of private transport options and long delays in the completion of commercial malls at Dabgari and Hayatabad have further strained the system’s capacity.

Among the affected passengers is Khurshid Khan, a 43-year-old government employee with a disability, who relies on the BRT for his daily commute from Chamkani to Hayatabad, a 27-kilometer journey.

The reserved seats for individuals with disabilities are often occupied by other passengers, forcing him to stand for long periods, which causes him significant discomfort and pain.

“The overcrowding on BRT buses, especially during peak hours, has become a daily struggle,” Khan said. “It’s disheartening to see the seats designated for people like me being taken by others.” Overcrowding has led to frequent confrontations between general passengers and those with disabilities.

The BRT’s financial struggles are compounded by subsidies, losses from delays in commercial projects, and a limited number of buses. Sadaf Kamal, spokeswoman for Trans Peshawar, acknowledged that the occupation of reserved seats by general passengers is a significant issue, despite measures to address it, such as installing special bars in buses.

The BRT operates 244 buses along its main corridor and feeder routes, but overcrowding remains a persistent problem.

Regarding the financial losses, Sadaf explained that BRT earns an average of Rs 23 per passenger, while the cost of operation per passenger is Rs. 80. Additionally, the BRT pays substantial amounts in taxes and electricity charges. Revenue from advertising has provided some relief, but the annual Rs 3.2 billion loss remains a significant burden.

PML-N KP spokesperson Ikhtair Wali Khan criticized the BRT’s poor feasibility and delays in the construction of commercial malls, which could potentially generate significant revenue. He also noted the environmental issues caused by black smoke from brick kilns and factories in the city, which have worsened air quality.

Sadaf pointed out that BRT services have increased the number of women passengers from 2 percent to 30 percent, bringing positive social, educational, and economic benefits. There are also plans to expand BRT services to Abbottabad, Swat, and DI Khan, though significant investment will be required.

Despite its challenges, the BRT has received recognition for its services, including five international awards. However, addressing financial losses and improving management remain critical to meet the needs of all commuters.