iPhone 4G Introduces WhatsApp Chatbot

News Desk

Islamabad: Pakistani Telecom Company (Ufone 4G) has introduced an innovative and futuristic WhatsApp Chatbot, ‘U BOT’ to make customer engagements seamless and hassle-free.

Ufone 4G customers will now have access to instant support and facilitation without having to wait on lengthy helpline calls. Users can simply type ‘Hi’ and send it to 0331 1333100 via WhatsApp to access personalized services through U-BOT.

This service revolutionizes convenience, saving customers valuable time and money typically spent on helpline calls. U BOT provides an array of services, including lodging complaints, sharing feedback, subscribing to bundles, topping up accounts, and checking account details. Users can seamlessly communicate in their preferred language, toggling between Urdu or English.

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Moreover, frequent users of U BOT can unlock exclusive discounted offers and surprise giveaways through ongoing interactions with the bot. This initiative aims to not only simplify customer support but also reward loyal users for their continued engagement.

Beyond empowering customers, this service significantly alleviates the strain on the company’s customer care system. By streamlining support through U-BOT, resources are freed up, enabling the reallocation of manpower and expertise to generate added value for customers.

This initiative seamlessly extends Ufone 4G’s ongoing dedication to transforming user experiences. It’s a testament to Ufone 4G’s digital innovation prowess, showcasing their commitment to continually enhance customer interactions and satisfaction through innovative solutions.